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Awareness, Use of Electronic Records Management System and Administrative Effectiveness of Technological Health Care Services among Teaching Hospitals in Nigeria | Abstract
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(IJMRHS)
Indexed in: ESCI (Thomson Reuters)

Abstract

Awareness, Use of Electronic Records Management System and Administrative Effectiveness of Technological Health Care Services among Teaching Hospitals in Nigeria

Author(s):Farouk Umar Abubakar, Maduakolam Ijeoma Onyinyechi*, Agnes Chinyere Onyekachi Chigbu, Okoroafor Nkiru Loveline and Chukwu Ezinwanne Blessing

Background: The number of people who are advocating for the computerization of patient information and healthcare procedures is rising. However, little is known regarding the application of computerised records management systems in most teaching hospitals that supply Nigeria's healthcare needs.

Objectives: This study explores “awareness, use of electronic records management system and administrative effectiveness of technological health care services among teaching hospitals in Nigeria’’.

Materials and methods: Descriptive cross sectional questionnaire based method was adopted. A sample of 338 hospital staff was drawn from a total population of 1665 using a convenience sampling technique from the studied healthcare facilities. A validated structured questionnaire developed by the researchers was used for data collection. The instrument yielded a reliability coefficient of 0.78.

Results: Findings revealed that a good number of the staff was aware of the electronic records management in the hospital (90.4%). The use of electronic records management systems was rated very poor (73.7%) and the majority of the staff were positive about the administrative effectiveness of electronic records management systems (87.8%). The use of the electronic records management system was not related to its awareness (p=.357: p>0.005) and the perceived administrative effectiveness of the electronic records management system was not significantly related to awareness of the system (p=1.000: p>0.05) and the perceived administrative effectiveness of the electronic records were not related to the perceived use of it (p=1.000: p>0.05).

Conclusion: Teaching hospitals in Nigeria have very poor use of electronic records in the management and transferring of patients’ information and there is no organized way of assessing patients’ information electronically from the point of admission to the point of discharge. Also, doctors, nurses and administrative staff do not assess and transfer patients’ information electronically except manually. Teaching hospitals should fully utilise electronic records systems to reduce waiting times, retrieve filing, prepare for paperless offices, prevent users from queuing up for a single file, reduce medical errors and costs and provide quick access to information, and accurate data.


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